Return Policy for laptop accessory as follows:

DEFECTIVE ITEM: If you received an incorrect, damaged, defective, or item not as described, we will be happy to accept a return for a replacement or full refund. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping. So we will responsible for return shipping cost for defective items.

NON-DEFECTIVE ITEM: NON-DEFECTIVE returns can be accepted directly by laptop-part.co.uk within 15 days from receipt, at laptop-part.co.uk's discretion for credit or exchange. All NON-DEFECTIVE returns for refund are subject to a 15 percent restocking fee and Buyer is responsible for return shipping cost.

Shipping Policy for laptop accessory as follows:

Most items are normally shipped the same business day for orders placed before 1PM PST from Hong Kong. the delivery time is about 11-18 business days to UK. we will ship the address that you registered on our shopping cart, if your address is unconfirmed, we will not ship out until you provide us with the confirm address. if you want to change address, please email us in advance. We are not responsible for wrong or undeliverable address.

If you are not in a real hurry, then you are getting an absolutely good deal here to to enjoy such low prices because we take advantage of the lower operating costs (in warehousing, logistics, middlemen) and we pass on the savings to you. If you are in a hurry, then you still have the option of our Express Shipping. Let's be frank, most things are made in China anyway and it makes perfect sense to ship directly from there. Why should you be paying more for the re-routes and expensive warehousing in United Kingdom?